How is Customer Service Revolutionizing the Travel and Tourism Industry?

Key Takeaways:

  • I was traveling caters to the travel and tourism industry through an innovative approach to customer service.
  • The startup offers personalized travel experiences with helpful customer service and easy cancellation options.
  • With a foundation in travel and adventure, the founders target major cities to remote locations across the globe.
  • The company’s future emphasizes the importance of customer service in the travel industry.

As the globe continues to become a smaller place day by day due to technological advancements, the travel and tourism sector is also undergoing dramatic changes. These changes are not only influenced by technology but also through the rising requirements of travelers. A key contributor to these changes is a Portugal-based start-up, ‘I was traveling’.

‘I was traveling’, is a pioneering company that is revolutionizing travel and tourism through superior customer service. The company assists customers in creating their dream vacations by exploring a variety of fantastic experiences worldwide and provides them with top-notch knowledge, services, and support to help create unforgettable travel experiences.

The standout factor for ‘I was traveling’ is its emphasis on customer service, offering friendly guidance and simple cancellation options. The ultimate goal of the start-up is not simply to handle travel arrangements but to provide an amazing, flawless experience that will satisfy even the most demanding traveler. The team does this by anticipating traveler’s needs and quickly responding to their requirements, thus creating highly personalized travel experiences.

Furthermore, the founders of ‘I was traveling’, Vasco and Rita Sa Freitas, have spent decades immersing themselves in the world of travel and adventure. Their vast experience and thorough understanding of the travelers’ perspective brings a unique authenticity to the service they provide, helping them target everything from major cities to the most remote locations within the customer’s reach.

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Looking at the future, ‘I was traveling’ promises to push the boundaries further when it comes to customer service in the travel industry. In their mission to offer unique travel experiences, the company strives to continuously adapt and evolve, perfecting their personalized service offerings in order to meet changing customer expectations.

To get a glimpse of what they offer and keep up-to-date with their services, visit their website at https://viabam.com/en or connect with them on social media platforms: Twitter, Facebook, or LinkedIn.

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